Vermilleon — Terms of Service

Last updated: July 25, 2026

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "User") and [LEGAL ENTITY NAME], a company registered at [REGISTERED ADDRESS], [COUNTRY] ("Vermilleon," "we," "us," or "our"), governing your access to and use of the Vermilleon iOS application, the website at vermilleon.com, and all related features, content, and services (together, the "Service").

Please read these Terms carefully. They include important provisions regarding consent and lawful use, disclaimers about automated outputs, limitations of liability, and the specific terms required by Apple for applications distributed through the App Store. By creating an account, purchasing credits or a subscription, uploading content, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

1. Agreement, Acceptance, and Eligibility

1.1 Acceptance

You accept these Terms by tapping to accept them, creating an account, or using the Service. If you use the Service on behalf of another person or an organization, you represent that you are authorized to bind them, and "you" includes that person or organization.

1.2 Eligibility

To use the Service, you must:

be at least 18 years of age;
have the legal capacity to enter into a binding contract in your jurisdiction;
not be barred from using the Service under the laws of [COUNTRY], your country of residence, or any applicable jurisdiction; and
not be located in, or a national or resident of, any country or region subject to comprehensive sanctions, and not be listed on any government list of prohibited or restricted parties.

The Service is intended solely for adults. You must not permit any person under 18 to use your account, and you must not upload any content involving a person under 18 (see Section 5).

1.3 Changes

We may update these Terms from time to time as described in Section 17. Your continued use of the Service after an update takes effect constitutes acceptance of the revised Terms.

2. Definitions

"Content" means any conversation export, message, transcript, attachment, image, file, prompt, scenario input, instruction, or other material you upload to, submit to, or generate through the Service.
"Participant" means any person who is identifiable as a party to, or is referenced in, a conversation you upload, including you and every other person whose messages or information appear in that conversation.
"Read" means an automated observation, interpretation, or narrative summary the Service produces about a conversation or a person.
"Signal" means an automated indicator the Service surfaces to describe a pattern, tendency, or characteristic detected in communication.
"Score" means a numeric or categorical rating the Service generates to express a probabilistic assessment of a pattern or attribute.
"Sim" means a simulated response, message, or scenario output the Service generates to model how a conversation or person might respond, based on prior Content.
"Profile" or "Persona card" means the durable, derived representation of a person that the Service generates and retains — including profiles, summaries, Reads, Scores, Signals, and inferences — to power ongoing use over time, as further described in Section 9 and the Privacy Policy.
"Privacy Policy" means the Vermilleon Privacy Policy in effect from time to time, available at vermilleon.com and within the app.

3. The Service and What It Is Not

3.1 What the Service Does

Vermilleon is a private intelligence tool that helps you understand communication patterns in conversations. After you export a conversation from a third-party messaging service (such as Instagram, iMessage, WhatsApp, Telegram, or another) and upload it in compliance with these Terms, the Service produces automated observations, summaries, Signals, Scores, Reads, inferences, and Sim responses.

3.2 What the Service Is Not

You acknowledge and agree that the Service, and every output it produces:

is not therapy and is not a substitute for mental-health treatment or counseling;
is not medical, psychological, psychiatric, legal, financial, or other professional advice, and does not create any professional relationship;
is not a psychological or clinical diagnosis and must not be treated as one;
is not a lie detector and cannot determine truthfulness, honesty, guilt, or innocence;
is not a surveillance, monitoring, or investigative tool and must not be used to monitor, track, or investigate any person; and
is not a substitute for professional judgment or for your own independent evaluation.

3.3 Nature of Outputs

All outputs are automated, probabilistic interpretations. They are generated by artificial-intelligence systems, may be incomplete, inaccurate, biased, or simply wrong, and do not represent verified facts, professional opinions, or statements about any person's actual state of mind, character, intentions, or conduct. Sim responses are fabricated illustrations, not real statements by any person.

3.4 No High-Stakes or Sole-Basis Reliance

You must not present any output as a verified fact, and you must not use any output as the sole or decisive basis for any significant decision about a person — including decisions relating to relationships, employment, housing, finance, safety, legal matters, or health. Automated analysis by the Service is not a solely-automated decision that produces legal or similarly significant effects on any person. You remain solely responsible for any decision you make and any action you take.

4. Consent and Lawfulness Warranty

Consent is the foundation of the Service. Being a party to a conversation is not, by itself, sufficient to upload it.

4.1 Your Consent Representations

Each time you upload a conversation, and for as long as it and any derived Profile remain in the Service, you represent and warrant that you have, with respect to every identifiable Participant:

participated genuinely — you were a genuine participant in the conversation;
disclosed Vermilleon — you told each identifiable Participant that the conversation would be uploaded to Vermilleon;
obtained affirmative, informed consent — each such Participant gave you their affirmative, informed consent to the upload and to Vermilleon's automated analysis of, and generation of inferences about, the conversation;
covered sensitive information — that consent extends to any sensitive information that may appear in the conversation;
provided the Privacy Policy — you gave each such Participant access to the Privacy Policy before they consented; and
confirmed current validity — you have confirmed that each such Participant's consent remains valid at the time of upload.

4.2 Ongoing Consent and Withdrawal

Consent must remain valid for as long as you use a person's Profile. If any Participant withdraws consent, or if you can no longer make the representations in Section 4.1, you must promptly delete that person and any related conversation from the Service. We may honor and act on any withdrawal or objection communicated to us by a Participant.

4.3 Compliance with Law

You are responsible for the privacy and other rights of every Participant and for complying with all applicable laws, including wiretap, interception, eavesdropping, recording, communications-privacy, and data-protection laws in every relevant jurisdiction. You must have all rights and permissions necessary to upload and process the Content.

4.4 In-App Confirmation

Before uploading, you will be asked to confirm the matters in Section 4.1. That confirmation is a condition of use of the Service. Making it falsely, or uploading Content you are not entitled to upload, is a material breach of these Terms.

4.5 Evidence of Consent

We may, at our discretion, ask you for reasonable evidence that you obtained the consent described above, and may suspend or restrict processing pending a satisfactory response.

5. Acceptable Use and Prohibited Conduct

5.1 Prohibited Uploads

You must not upload, and must not attempt to upload, any conversation or Content that:

you were not genuinely a part of;
was obtained through unauthorized access, deception, surveillance, hacking, impersonation, or any breach of another person's rights or an account's security;
involves any person who has refused or withdrawn consent, or who you know or reasonably should know would object;
involves any person under 18 years of age;
consists of confidential workplace, medical, legal, educational, or similarly protected communications, unless every Participant has consented and the upload is lawful; or
you are legally or contractually barred from sharing or disclosing.

5.2 Prohibited Purposes and Conduct

You must not use the Service, or any output, to:

stalk, surveil, monitor, harass, intimidate, threaten, coerce, manipulate, defame, discriminate against, exploit, or otherwise harm any person;
re-identify any person, or combine outputs with other data, in order to harm, target, or deceive them;
make or support any decision that unlawfully discriminates against a person;
resell, redistribute, or commercially exploit outputs, or provide the Service to third parties as a data or profiling service; or
present outputs as verified facts, professional advice, or the statements of any person.

5.3 Technical Restrictions

You must not:

reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, models, or underlying methods, except to the extent this restriction is prohibited by law;
scrape, crawl, or harvest the Service, or access it through unauthorized automated means;
interfere with, disrupt, overload, or circumvent any security, rate-limiting, authentication, or access control;
attempt prompt injection, jailbreaking, or other manipulation of the Service's AI systems to bypass safeguards or produce prohibited outputs; or
introduce malware, or use the Service to develop a competing product by copying its features or outputs.

5.4 Enforcement

We may investigate suspected violations and may remove Content, suspend or terminate accounts, and take other action as described in Section 12. We may report unlawful activity to the relevant authorities.

6. Your Content and the Licence You Grant

6.1 Ownership

As between you and Vermilleon, you retain all ownership rights you hold in the Content you upload. We do not claim ownership of your uploaded conversations.

6.2 Licence to Operate the Service

You grant Vermilleon a limited, worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, parse, analyze, process, and otherwise use the Content solely to provide, secure, and improve the Service for you, including to generate Reads, Signals, Scores, Sims, and Profiles. This includes sending Content to automated, AI-based processing infrastructure, which may include trusted third-party subprocessors acting under contract, as described in the Privacy Policy. We do not sell your personal information, do not use your conversations for advertising, and do not track you across other apps or services for advertising.

6.3 Derived Profiles

Outputs the Service generates — including Profiles and Persona cards — are created by Vermilleon from your Content. As described in Section 9 and the Privacy Policy, raw uploaded Content is deleted on a short timeline, while derived Profiles are retained to power ongoing use until you delete the relevant person or your account.

6.4 Your Responsibility for Content

You are solely responsible for the Content you upload and for your compliance with Sections 4 and 5. You represent that your Content, and our processing of it as contemplated here, will not violate any law or infringe or misappropriate any third party's rights.

7. Accounts and Security

You must provide accurate account information and keep it current. You are responsible for safeguarding your account credentials and for all activity under your account. Passwords are stored using industry-standard hashing; we never store your password in plain text. Notify us promptly at [email protected] if you suspect any unauthorized use. You must not share your account, or create an account for anyone under 18 or on another person's behalf without authority.

8. Credits, Subscriptions, and Payments

The app may offer paid features through credits and auto-renewing subscriptions.

8.1 Apple as Payment Processor

All purchases in the iOS app are made through the Apple App Store and are processed by Apple, with entitlements managed via RevenueCat. Your purchase is subject to the App Store's terms and Apple's payment policies. Vermilleon never receives your full payment-card number or complete payment credentials.

8.2 Credits

Credits are a limited licence to access certain features. Credits:

have no cash value and are not redeemable for money;
are non-transferable and non-refundable except as required by law or Apple's policies; and
may expire in accordance with the applicable plan or offer.

8.3 Subscriptions and Auto-Renewal

Subscriptions automatically renew for successive periods at the then-current price unless you cancel at least 24 hours before the end of the current period. Your Apple account is charged for renewal within 24 hours before the period ends. You can view, manage, and cancel subscriptions, and disable auto-renewal, in your App Store account settings. Deleting the app does not cancel a subscription.

8.4 Refunds

Refunds are handled by Apple under the App Store's refund policy. We generally cannot grant refunds directly for App Store purchases; please submit refund requests to Apple.

8.5 Price and Plan Changes

We may change prices, credit allotments, and plan features, with notice where required. For subscription price increases, Apple's price-consent process applies, and where Apple requires your consent to continue a subscription at a new price, the subscription will not renew at the increased price unless you agree.

9. Data, Privacy, and Retention

Our collection and use of personal information is governed by the Privacy Policy, which is incorporated into these Terms. In summary, and without limiting the Privacy Policy:

Short-lived raw data. Raw uploaded conversation files, parsed message content, attachments, Sim and scenario inputs, generated Sim responses, and any temporary provider copies are permanently deleted within 7 days.
Retained derived Profiles. The derived Profile — including generated profiles, summaries, Reads, Scores, Signals, inferences, and the durable Persona card — is retained to power ongoing use of a person's Profile over time, until you delete that person or your account.
Your controls. You can export your data and delete your account through the Service.
Third-party rights. People whose messages appear in an upload have privacy rights and may contact us at [email protected]; we may act on their requests, including in relation to withdrawal of consent.

Please refer to the Privacy Policy for full detail on what we collect, how we use and share it, retention, security, and your rights.

10. AI Output Disclaimer, No Reliance, and No Emergency Service

Outputs are automated and probabilistic and may be wrong (see Section 3). You must independently verify anything important and must not rely on outputs as verified facts, professional advice, or the sole basis for any significant decision about any person.

The Service is not an emergency service and is not designed for urgent or crisis situations. If you or anyone may be in danger, or is experiencing a medical or mental-health emergency, contact your local emergency number or a qualified professional. The Service does not monitor for, and cannot respond to, emergencies.

11. Intellectual Property and Feedback

11.1 Our Rights

The Service, including its software, models, design, text, graphics, the "Vermilleon" name and marks, and all related intellectual property, is owned by Vermilleon or its licensors and is protected by law. Except for the limited right to use the Service under these Terms, no rights are granted to you. You must not use our name or marks without our prior written consent.

11.2 Feedback

If you send us suggestions or feedback, you grant Vermilleon a perpetual, irrevocable, worldwide, royalty-free licence to use and exploit that feedback for any purpose, without obligation or compensation to you.

12. Suspension and Termination

12.1 By You

You may stop using the Service at any time and may delete your account through the app. Deleting your account initiates deletion of your derived Profiles and other associated data as described in the Privacy Policy. Cancel any subscription through the App Store as described in Section 8.

12.2 By Us

We may suspend, restrict, or terminate your access, with or without notice, if you breach these Terms (including Sections 4 and 5), if required by law or by Apple, to protect the Service or any person, or if we discontinue the Service.

12.3 Effect of Termination

On termination, your right to use the Service ends. We will delete or retain data in accordance with the Privacy Policy. Unused credits are forfeited on termination and are not refundable, except as required by law or Apple's policies; subscription refunds, if any, are handled by Apple. Sections that by their nature should survive termination (including Sections 3, 4, 5, 6.4, 10, 11, and 13–18) survive.

13. Disclaimers of Warranties

To the maximum extent permitted by law, the Service and all outputs are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any output will be accurate, complete, reliable, or suitable for any purpose. Some jurisdictions do not allow certain exclusions, so some of these exclusions may not apply to you.

14. Limitation of Liability

To the maximum extent permitted by law:

Vermilleon and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or reputation, arising out of or relating to the Service or these Terms, whether in contract, tort, or otherwise, even if advised of the possibility.
Vermilleon's total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) [LIABILITY CAP AMOUNT] or (b) the total fees you paid to Vermilleon (or to Apple for the Service) in the twelve (12) months immediately before the event giving rise to the claim.

Carve-outs. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including, where applicable, liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that applicable law does not allow to be limited. These limitations apply to the fullest extent permitted by law and allocate risk between us.

15. Indemnification

You will indemnify, defend, and hold harmless Vermilleon and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) the Content you upload or generate; (b) your breach of Section 4 (Consent and Lawfulness Warranty) or Section 5 (Acceptable Use); (c) any claim by a Participant or other third party relating to your upload, use, or disclosure of their information or the outputs about them; (d) your violation of these Terms or any law; or (e) your use of any output. We may assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate with us.

16. Governing Law and Disputes

These Terms are governed by [JURISDICTION / GOVERNING LAW], without regard to conflict-of-laws rules.

Informal resolution first. Before starting any formal proceeding, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least 30 days.

If the dispute is not resolved, it will be subject to the exclusive jurisdiction of the courts located in [JURISDICTION / GOVERNING LAW], and you consent to their jurisdiction and venue, except where applicable law grants you the right to bring proceedings in your place of residence. Nothing here limits any non-waivable statutory rights you may have as a consumer.

17. Changes to the Terms; Miscellaneous

17.1 Changes

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in-app or by updating the "Last updated" date). Changes take effect when posted unless stated otherwise, and your continued use constitutes acceptance.

17.2 Severability

If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in full effect.

17.3 Assignment

You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

17.4 Entire Agreement

These Terms and the Privacy Policy are the entire agreement between you and Vermilleon regarding the Service and supersede any prior agreements on that subject.

17.5 Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control.

17.6 No Waiver

Our failure to enforce any provision is not a waiver of our right to do so later.

17.7 Notices and Contact

We may provide notices to you in-app or by email. You can reach us at [email protected] for general matters and [email protected] for privacy matters.

18. Apple App Store Additional Terms

The following terms apply to your use of the iOS app obtained through the Apple App Store. In the event of a conflict with the rest of these Terms, the following controls for the iOS app.

These Terms are between you and [LEGAL ENTITY NAME], not Apple. This agreement is concluded solely between you and Vermilleon, and not with Apple. Apple is not responsible for the app or its content.
Scope of licence. Your licence to use the app is limited to a non-transferable licence to use it on any Apple-branded device you own or control, as permitted by the App Store Terms of Service.
No Apple maintenance or support. Apple has no obligation to furnish any maintenance or support services for the app. Support requests should be directed to Vermilleon at [email protected].
Warranty and refunds. To the extent any warranty applies and the app fails to conform, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform are Vermilleon's responsibility, not Apple's.
Product and IP claims. Vermilleon, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, consumer-protection claims, and claims that the app infringes a third party's intellectual property rights.
Export and sanctions. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

For questions about these Terms, contact [email protected]. For privacy questions or to exercise privacy rights, contact [email protected].